Søk: 'Assessing Service Quality in Academic Libraries: User Perspective'
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Foundations of IT Service Management Based on ITIL V3: an introduction
ISBN 9789087530570 , 2007 , Jan Van Bon, Arjen de Jong, Axel Kolthof
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Understanding Your Users: A Practical Guide to User Requirements : Methods, Tools, and Techniques
ISBN 9781558609358 , 2005 , Catherine Courage, Kathy Baxter, Kelly Caine
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The Handbook of Innovation and Services: A Multi-Disciplinary Perspective
ISBN 9781849803748 , 2011 , Faïz Gallouj, Faridah Djellal
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A Bag Lady in the Throne Room of God: Unburdening Your Soul from a Rural American Perspective
ISBN 9781615076796 , 2011 , Stacey Brown
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Service Management: Operations, Strategy, Information Technology w/Student CD
ISBN 9780077228491 , 2007 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Building Academic Success on Social and Emotional Learning: What Does Research Say?
ISBN 9780807744406 , 2004 , Joseph E. Zins, Roger Weissberg, Margaret C. Wang
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Hedge Funds: An Analytic Perspective (Revised and Expanded Edition)
ISBN 9780691145983 , 2010 , Andrew W. Lo
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Usynlige soldater: nordmenn i Secret Service forteller
ISBN 9788203160462 , 1990 , Bjørn A. Rørholt, Bjarne W. Thorsen
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Service og kundebehandling i reiselivsnæringa: studieretningsfag, VK1
ISBN 9788205286023 , 2001 , Eli Fiske Antonsen, Kjell-Are Hansen
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1st Annual Crossing the Quality Chasm Summit: A Focus on Communities
ISBN 9780309093033 , 2004 , m.fl.
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Business Negotiations With The Chinese: A Swedish Perspective
ISBN 9783838311753 , 2009 , David Mattgard
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Culture, Motivation and Learning: A Multicultural Perspective (Hc)
ISBN 9781593116996 , 2007 , Farideh Salili, Rumjahn Hoosain
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A Business Perspective on Database Management Systems
ISBN 9781841522999 , 2004 , Bill McTaggart
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Contemporary religion and church: a Nordic perspective
ISBN 9788251919623 , 2004 , Ole Gunnar Winsnes
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Optical Networks: A Practical Perspective, Second Edition
ISBN 9781558606555 , 2002 , 2. utgave , Rajiv Ramaswami, Kumar N. Sivarajan
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Cultural anthropology: a contemporary perspective
ISBN 9780030894244 , 1976 , Roger M. Keesing
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Fluvial Forms and Processes: A New Perspective
ISBN 9780340663134 , 1998 , David Knighton
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Studyguide for Service Management by Fitzsimmons, Fitzsimmons &, ISBN 9780072823738
ISBN 9781428808195 , 2006 , Cram101 Textbook Reviews,m.fl.
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Sinus 1 SS: matematikk for service og samferdsel : yrkesfaglige ...
ISBN 9788202255473 , 2006 , Per Ragnar Møkleby, Tore Oldervoll,m.fl.
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Professional Windows PowerShell for Exchange Server 2007 Service Pack 1
ISBN 9780470226445 , 2008 , Jeffrey Rosen, Joel Stidley, Joezer Cookey-Gam,m.fl.
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Analyzing and managing banking risk: a framework for assessing corporate governance and financial risk
ISBN 9780821354186 , 2003 , Hennie van Greuning, Sonja Brajovic Bratanovic
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Service Inovation: Organizational Responses to Technological Opportunities & Market Impertives
ISBN 9781860943676 , 2003 , Joe Tidd, Joseph Tidd, Frank M. Hull
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Controlling Health Professionals: The Future of Work and Organization in the National Health Service
ISBN 9780335096435 , 1994 , Stephen Harrison, Christopher Pollitt
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Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces
ISBN 9781558608702 , 2003 , Carolyn Snyder
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Midt i matematikken; matematikk for sal og service
ISBN 9788256252275 , 2000 , Knut Barder, Nils Garli, Ove Sørum
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Competitive Manufacturing Management: Continuous Improvement, Lean Production, Customer-Focused Quality
ISBN 9780071158206 , 1998 , John M. Nicholas
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Religious periodicals of the United States: academic and scholarly journals
ISBN 9780313234200 , 1986
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Access, Quality and Satisfaction With Care: Concerns of Patients, Providers and Insurers
ISBN 9780762313204 , 2007 , Jennie Jacobs Kronenfeld
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Introduction to Social Psychology: A European Perspective
ISBN 9780631204374 , 2001 , Miles Hewstone
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Adaptation and human behavior: an anthropological perspective
ISBN 9780202020440 , 2000 , Lee Cronk, Napoleon A. Chagnon, William Irons